Terms of Service

1. Agreement to these Terms

By accessing the TarmacSync website, participating in a demonstration, or using any TarmacSync service or materials, you agree to these Terms. If you are using TarmacSync on behalf of an airport, public agency, or organization, you represent that you have authority to do so.

U.S. airport and government customers: see the Government Customer Addendum for provisions that supplement these Terms for public-entity accounts.

2. About TarmacSync

TarmacSync is an airport procurement intelligence product built for U.S. airport teams. It is designed to help users clarify purchase needs, compare possible buying routes, identify missing information, prepare leadership-ready summaries, and keep the team aligned as a purchase moves forward.

TarmacSync is not a procurement system of record, ERP, bid portal, public posting system, contract management system, grant management system, law firm, financial advisor, or FAA approval authority.

3. Service

TarmacSync is a software-as-a-service product. Features, workflows, outputs, availability, and pricing may evolve as the product is improved. Access may be limited, modified, suspended, or discontinued if a separate written agreement states otherwise or as described in these Terms.

4. No legal, procurement, grant, or compliance advice

TarmacSync may generate draft guidance, candidate buying paths, planning summaries, validation prompts, checklists, and documentation support. These outputs are informational and planning-oriented only. They are not legal, procurement, grant, accounting, engineering, cybersecurity, or regulatory advice.

Airport users remain responsible for validating all procurement actions with authorized airport leadership, procurement officials, counsel, grant administrators, FAA ADO contacts, state aviation offices, boards, or other applicable authorities before taking action.

5. User responsibilities

You agree to:

• Provide accurate information to the extent needed for service use.
• Review and validate TarmacSync outputs before relying on them.
• Use the service only for lawful, authorized, professional purposes.
• Protect account credentials if accounts are issued.
• Avoid submitting sensitive, classified, restricted, or third-party confidential data unless authorized by a separate written agreement.
• Comply with your airport’s policies, public-records obligations, procurement rules, and applicable laws.

6. Acceptable use

You may not use TarmacSync to:

• Violate laws, regulations, procurement rules, or third-party rights.
• Misrepresent TarmacSync outputs as final approvals, legal opinions, FAA determinations, or official procurement decisions.
• Upload malicious code, attempt unauthorized access, or disrupt service operations.
• Reverse engineer, scrape, copy, or reproduce the service except as permitted by law or written agreement.
• Submit data you are not authorized to share.

7. Airport materials and user content

You retain ownership of information and materials you provide to TarmacSync, such as procurement policies, purchase scenarios, and feedback. You grant TarmacSync a limited right to use those materials to provide the service, troubleshoot issues, improve workflows, and communicate with you about the service.

TarmacSync will not intentionally publish or sell airport-provided materials as identifiable customer content without permission.

8. TarmacSync intellectual property

TarmacSync owns its website, software, workflows, product design, prompts, templates, documentation, branding, generated system structure, and other proprietary materials. Except as expressly allowed, you may not copy, modify, distribute, sell, or create derivative works from TarmacSync materials.

9. Founding Airport Partner Program and subscriptions

The Founding Airport Partner Program is free for 90 days. Participation does not automatically convert into a paid subscription or create a purchase commitment.

Standard subscriptions have a fixed one-year term and no automatic renewal. Current post-program subscription pricing is published on the Pricing page. Any paid subscription should be documented in a separate written order form, agreement, invoice, or statement of work.

Each airport remains responsible for determining the appropriate purchasing and payment path under its own policy, delegated authority, P-card rules, and total contract commitment.

10. Third-party services

TarmacSync may rely on third-party providers for hosting, authentication, email, analytics, file storage, AI processing, payment processing, scheduling, and support. Your use of those features may be subject to third-party terms and privacy practices.

11. Confidentiality

Either party may share non-public information. Each party should use reasonable care to protect non-public information and use it only for evaluation or service delivery. Specific confidentiality obligations for sensitive airport materials should be documented in a separate written agreement.

12. Public records

Many airports are public entities subject to public-records laws. Nothing in these Terms requires an airport to violate applicable public-records, open-government, procurement, or retention requirements. Airports are responsible for determining what information may be disclosed or protected under applicable law.

13. Disclaimers

The service is provided on an "as is" and "as available" basis. TarmacSync does not guarantee uninterrupted service, error-free outputs, final procurement determinations, grant eligibility, reimbursement approval, audit outcomes, cost savings, timeline reduction, or legal compliance.

14. Limitation of liability

To the maximum extent permitted by law, TarmacSync will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost funding, procurement delay, audit findings, or loss of data arising from use of the service. Any aggregate liability should be limited to the amount paid to TarmacSync for the applicable service during the three months preceding the claim, unless a separate written agreement provides otherwise.

15. Indemnity

To the extent permitted by law, you agree to defend and hold harmless TarmacSync from claims arising out of your unauthorized use of the service, violation of these Terms, submission of unauthorized data, or misuse of TarmacSync outputs. Public entities may be subject to legal limitations on indemnity, which should be addressed in a separate written agreement if needed.

16. Termination

We may suspend or terminate access to the website or service if we believe there has been misuse, security risk, violation of these Terms, nonpayment, or other conduct that could harm TarmacSync, users, airports, or the public. You may stop using the service at any time.

17. Changes to these Terms

We may update these Terms from time to time. Updated Terms will be posted with a new effective date. Continued use of the website or service after updates means you accept the revised Terms.

18. Governing law

Unless a separate written agreement says otherwise, these Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Public-sector users may require different venue, jurisdiction, or statutory provisions in a separate written agreement.

19. Contact

Questions about these Terms can be sent to contact@tarmacsync.com.